Returns
We stand behind every formula with a 30-day money-back guarantee. If your scalp isn't happier, we'll make it right.
How it works
- Email admin@goodbald.com within 30 days of delivery with your order number.
- We'll send return instructions and a prepaid shipping label.
- Once we receive your return, we'll refund your original payment method within 5–7 business days.
What's eligible
Opened or unopened — if you're not satisfied, you're covered. We only ask that you reach out within 30 days of delivery.
Exchanges
Want to swap for a different formula? Let us know and we'll help you find the right routine.
Need help?
Reach our team any time at admin@goodbald.com or through our contact page.
